Mobile business models are disrupting just about every industry.
Mobile carriers felt pretty comfortable, but while they were working on next-generation unified communication suites, companies like WhatsApp, KakaoTalk, Line and WeChat bypassed them at full speed, making their investments irrelevant. In a very short time, those messaging apps amassed hundreds of millions of users each and are now eating away substantial chunks of SMS revenues. At the other side of the mobile telephony industry, leading incumbents like Blackberry, Nokia, Motorola or Microsoft got the rug swept from under them by two unlikely newcomers: a computer vendor (Apple) and an online advertising company (Google).
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